Last updated: Nov 11, 2024

Welcome to Sip (“App”), operated by Sip Inc. (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect your information when you use our app or visit our website at https://sipaway.io (“Website”). By using the App, you agree to this Privacy Policy. If you have questions or concerns, please contact us at support@sipaway.io.

1. Information We Collect

We collect personal information such as your name, email address, and location to provide our services. Payment information is collected to facilitate transactions within the App. If you link your social media accounts, we may collect information shared through those accounts. Additionally, if you grant access to your device’s camera or contacts, we may collect data required for certain features and functionality within the App.

2. Purpose of Data Processing

We process your information to create and manage your user account, enhance and personalize your experience within the App, and handle payment transactions. If permitted, we may also use your information to send marketing communications and promotional materials.

3. Data Sharing

Sip uses Google Firebase for backend support, including data storage and analytics, to improve the platform’s functionality and performance. Firebase employs industry-standard security measures to protect your data. We do not sell your personal information to third parties.

4. User Rights (California Residents)

Under the California Privacy Rights Act (CPRA), California residents have the right to know what personal information is collected, how it is used, and with whom it is shared. You also have the right to request the deletion of your personal information, subject to certain exceptions, and to correct inaccuracies. While Sip does not sell personal information, you may contact us to confirm this or inquire about data usage.

Currently, we do not provide self-service tools for accessing, correcting, or deleting data, but we may offer such tools in the future. To submit a request or ask questions about your rights, email us at support@sipaway.io.

5. Do Not Track (CalOPPA Disclosure)

At this time, Sip does not respond to “Do Not Track” (DNT) signals sent by web browsers. We may revisit this policy as technology and industry standards evolve.

6. Data Security

Sip prioritizes your data security by using secure authentication methods, including Google and Apple Sign-In. Data stored with Google Firebase is encrypted both in transit and at rest, providing an additional layer of protection.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on the Website and within the App. By continuing to use the App after updates are posted, you agree to the revised Privacy Policy.

9. Children's Privacy

Sip is intended for users aged 18 and older. We do not knowingly collect personal information from users under 18. If you believe that we have collected data from a minor, please contact us at support@sipaway.io, and we will take steps to address the issue.

10. Contact Us

If you have any questions or comments about this Privacy Policy, you can contact us via email at support@sipaway.io.